We’ve Got Answers.
See the frequently asked questions below to learn more about Unlimitedville membership.
Is your service really unlimited?
For normal internet usage, YES! No more data caps! No more overages! All of our hotspot plans include unlimited high speed data for normal internet usage like streaming music and movies/surfing/gaming etc. Illegal activities would include data abuse and suspicious usage. Data abusers are those who purposefully push limits or conduct known illegal activity like torrenting etc. If you burn through a terabyte or more in one month (that’s over 1,000 GBs!), that is not normal internet usage. Basically we'll know, and your account will be terminated immediately. You are still bound by TERMS of all the major providers. So just please utilize our hotspots with regular discretion and all will be well.
Is all of this for real? This seems too good to be true!
YES we are for real! We started the Unlimiteville Community to provide affordable internet access with no overage charge surprises. We get it...limited access means limited communication. We don't want anyone to be without internet access. Our priority is to allow you to use our access with all 4 major carriers and have affordable, unlimited 4G LTE plans that are no longer available anywhere in today's marketplace.
Do any of your plans throttle?
Essentially NO. Here is the deal... if you live in downtown L.A. and try to surf during rush hour, you may not receive the highest speeds because the cell towers get clogged. Unless something similar like this happens to you, then all should be well. Put it this way, we haven't had any complaints ;) Legally we have to let you know that where you will be utilizing our hotspots, the major carriers may be working on the cell towers close to you that could slow you down. That usually doesn't happen... but occasionally it does. We have no control over possible network optimizations being conducted by major carriers if any of their cell towers are being updated or de-prioritized.
I live out in the middle of nowhere, and travel quite a bit. Will you be able to help?
We want you to know that we've got almost everyone covered! We have all four major carrier plans and they all include an unlimited hotspot with high speed 4G LTE as long as you have a strong LTE signal from the major carrier that you select (STRICTLY U.S.A. USAGE ONLY).
What’s with the price differences between all four major carriers?
The price differences comes down to the varied cost of service for each carrier. Find the lowest cost solution that meets your coverage needs.
Do I have to sign a contract? Do you have to run a credit check? Are these really month to month plans?
All of our plans require no contract, and no credit checks! Yes, these are month to month plans! Each payment prepays your next 30 days. You may of course cancel your subscription with us at anytime by simply returning our hotspot to Unlimitedville. Monthly charges will continue until the hotspot is received. Additionally, our new 14 Day Money Back Guarantee allows you to try our service at No Risk! If the service does not meet your needs in any way, simply return the device for a complete refund of your order total. (One-Time Membership fee, First Month's Membership Pre-Payment, and shipping cost)